Frequently Asked Questions
We’re going to save you some time and answer a lot of questions we frequently get from our new customers.
What’s included with your free in-home consultation?
Our free in-home consultations include:
- Evaluate and inspect the specific project space
- Discuss your ideas, expectations, budget and timeline
- Answers your specific questions related to the project or renovation
- Provide initial feedback or thoughts and answer specific questions about the project or renovation
What areas do you serve?
We serve home owners in and around these North Texas counties:
- Collin County
- Dallas County
- Denton County
- Rockwall County
- Tarrant County
How far out do you schedule projects?
Most renovations are scheduled 2 to 3 weeks out from the initial consultation. Repairs and other home maintenance projects can sometimes be completed on the initial visit, depending on the scope of work and materials needed.
Do you offer emergency repair services?
We do not offer emergency home repair services at this time.
Do you sub-contract renovations or repairs?
Yes, we have a talented pool of skilled craftsman who we call on at times to provide their expertise in a specific field.
Do you conduct background checks on your contractors?
Yes, all contract labor we work with have undergone complete background checks.
Are you insured?
What kind of payment plans do you offer?
We accept cash, credit and in-app payment, such as Venmo, for all projects under $250, including parts and labor. All renovation projects require a 50% cash or check deposit or in-app payment before project implementation. The final 50% due upon the project’s completion and final walk-through.